Privacy Policy

This document and the information contained herein are the property of The London S&A Limited, registration number 14463255 (“the organisation”), trading as Life Enhance Pro.

This document contains information that is privileged, confidential, or otherwise protected from disclosure. It must not be used by, or its contents reproduced, copied, or disclosed without prior written consent from Life Enhance Pro.

This policy governs the use by Life Enhance Pro and its subsidiaries or affiliates (“we/us/our”) of your data (“you/your/yourself”) that is available to us in connection with your use of this website (the “Site”).

By using the Site, you are deemed to have full knowledge of and accept this Privacy Policy. If you do not agree to be bound by the terms of this Privacy Policy, please do not use the Site.

We reserve the right to alter this Privacy Policy at any time. Such alterations will be posted on the Site.

We collect information to process your order, address your inquiries, enhance your online experience, provide you with information in which you have expressed interest, and for record-keeping purposes. We are committed to protecting your privacy and will only use your information in accordance with the Data Protection Act 2018.

At login, you have the option to opt out of receiving marketing information (from us, our business partners, or selected third parties) and to tag your account as non-marketable to prevent the exchange of collected data with third parties.

When you log in, we collect your name, address, telephone number, email address, username, and password. This information allows us to process your orders efficiently and ensures your account details, designs, and order history are securely password protected.

To assist you in selecting the right products and designs for your needs, we may ask you to make various choices. Only the design details will be collected if you decide to save your selections or place an order.

When you place an order, we assign you a customer number and collect order details, invoicing address, and credit card information to process and fulfill your order. Your invoicing address is retained for your convenience, so you won't need to enter it again, and we keep a record of your order history for easy reference.

You acknowledge that some services provided on the Site may be carried out by third-party service providers rather than by us (see section 8 below for more details). By using our services, you consent to the transfer of your information to these third-party providers for the purposes of handling your inquiries, processing orders, and maintaining records.

When you enter your credit card details, you will be connected to the Stripe merchant system (or another financial system we may use in the future) via a secure link, which will retain the details of your credit card transaction. For security reasons, you will need to enter your credit card details for each purchase.

To enhance our marketing efforts and tailor our services to your preferences, we may request feedback regarding you and any products or treatments you may need. Providing this information is optional, and not mandatory. All data collected will be stored to help us better serve you.

You have the right to request a copy of the information we hold about you at any time by contacting us, though we may charge a small fee for this service.

You consent to the disclosure of your information to third parties: (i) if we are required to disclose or share your information to comply with any legal obligations, enforce our Terms of Use, or protect the rights, property, or safety of our customers, ourselves, or others. This includes sharing information with other companies for fraud protection and credit risk reduction; and (ii) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site.

The Site implements various security measures to safeguard against the loss, misuse, and alteration of information under our control, including the use of passwords and firewalls. However, we cannot guarantee that these measures will always be sufficient. We take data security seriously and will make every reasonable effort to protect the integrity of the information you provide.

Access to your account data is secured with password protection. It is your responsibility to keep all passwords confidential and not share them with anyone. You are accountable for all activities conducted under your passwords. If you become aware or suspect that someone else has access to your passwords, you must notify us immediately. Should we suspect any security breaches or misuse of the Site, we may require you to change your passwords or suspend your account without prior notice.

Our Site may occasionally contain links to other websites. If you follow a link to any of these external sites, please be aware that they have their own privacy policies, and we do not accept any responsibility or liability for those policies. We recommend reviewing these policies before providing any information to those websites.